Send and receive SMS messages directly within ClinicSoftware. All messages thread against the client record for a complete communication history. Use SMS for appointment reminders, marketing broadcasts, one-to-one client conversations, and post-visit follow-ups — the highest open-rate communication channel available.
How It Works
01
Connect your clinic's SMS number in Settings → Integrations → SMS
02
Send an SMS directly from any client profile or appointment record
03
Incoming replies are received in the SMS inbox and auto-threaded against the client
04
Run SMS broadcast campaigns to segmented client lists from the Marketing module
Key Features
Two-Way Messaging
Auto-Thread to Client Record
SMS Broadcast Campaigns
Merge Fields for Personalisation
Opt-Out Management
Delivery Reports
Open Rate Tracking
GDPR Compliant
Pro Tips
Use SMS for appointment reminders — open rates exceed 95% versus 20-30% for
email
Keep SMS messages short, personal, and with a single clear call-to-action
Always include an opt-out option in broadcast SMS campaigns to remain GDPR
compliant